Your Information *
Your Feedback *
How did you know about KYOCERA products?*
Media Please indicate ( )
Friend
Internet
Sales person
Other Please indicate ()
How long have you been using Kyocera products?*
Less than a month
1 to 6 months
6 months to a year
1 to 3 years
Over 3 years
How often did our sales person visit you?*
2 - 3 times a month
Once a month
Once in 6 months
Once a year
Never
How did you find the products knowledge of our sales person?*
Excellent
Good
Fair
Poor
Very poor
Has our CRO (Customer Relationship Officer) visited you? If yes, how was her service support and respond to you?*
No, have not visited yet
How did you find our IT support?*
Have you used our online web service? If yes, please rate our service.*
Complicated
How did you find our technical service support?*
How did you find the response from our service call center?*
How fast is our response time to your service call?*
Within 1 hour
Within 2 hours
Within 3 hours
Within 4 hours
More than 4 hours
Overall, how satisfied are you, with KYOCERA?*
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Any other comments or recommendations?
* Compulsory filling
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